FAQ
Common questions from small businesses about our e-reputation optimization platform.
Our intelligent filtering system protects your business's public rating. Positive feedback goes live immediately; anything less is captured internally so your team can address the issue directly before it becomes a public complaint.
Yes! The entire customer experience—from the QR code scan to the thank-you email—is customized with your logo, colors, and branding. Your customers will only see your business's identity.
Absolutely! Our centralized dashboard is designed to scale with your business. You can manage 1, 10, or 50+ locations, monitoring performance for each one from a single, simple login.
We integrate with all major review platforms including Google My Business, Trustpilot, Facebook, Yelp, TripAdvisor, and more. New integrations are added regularly based on customer demand.
No setup fees and no long-term contracts required. You can start with our 14-day free trial and cancel anytime. We believe in earning your business through results, not binding contracts.
You can start adding locations immediately after signup. Our onboarding process takes about 5 minutes per location - just upload your logo, set your brand colors, and generate your QR codes. Most businesses are fully operational within an hour.
We provide comprehensive support including email support, video tutorials, live chat, and dedicated account management for enterprise customers. Our team understands small business needs and provides fast, knowledgeable assistance.
Start attracting more customers and growing your local business today.